Semafone and Avaya Bring Leading Payment Security Capabilities to Contact Center Customers
Semafone
, the leading provider of data security and compliance solutions for call and contact centers, today announced a global reseller partnership with Avaya (NYSE:AVYA), the leader in cloud-based solutions designed to enhance and simplify communications and collaboration.
This agreement brings Semafone into the Avaya ecosystem of alliances, with the goal of helping contact center customers solve the complex security and compliance challenges faced as they embrace a work from anywhere model.
As multi-experience customer engagement gathers momentum, the need to support seamless, consistent user journeys across a wide range of digital touchpoints and modalities is driving a pivotal change in the contact center market. Additionally, with many industries moving to remote working models, the need for increased security is at an all-time high. A recent study found that 70% of cloud contact c
Northland news in brief: Young Northlander killed in a motorcycle crash named
13 Apr, 2021 05:00 PM
3 minutes to read
A trust charged with the governance of Ruapekapeka Historic Reserve, on behalf of Northland Māori, has received $250,000 funding.
A trust charged with the governance of Ruapekapeka Historic Reserve, on behalf of Northland Māori, has received $250,000 funding.
Northern Advocate
Crash motorcyclist named
Police have released the name of a young Northlander killed in a motorcycle crash on a windy coastal road leading to popular holiday spot Tutukaka on April 1. Cale Bucknell-Pukeroa, aged 23, died at the scene of the two-vehicle crash that also involved a truck on Matapouri Rd shortly before 1.20pm. Inquiries into the circumstances of the crash are ongoing with Northland police urging anyone who saw two motorbikes – one coloured green and the other white – in the Tutukaka coastal area before the crash to contact 105 and quote file number 210401/2721. A pol
Ramírez) One of the severe challenges with anti-vaccine views is that they might be shared by individuals with high centrality in the social network, as they are more exposed to them..Central nodes play a highly relevant role in the diffusion of anti-vaccination views and the pandemic evolution.
Views in favour or against a vaccine are transmitted - frequently as an intentional act - from one person to another. Typically adjusted to fit distinct narratives, misinformation moves rapidly through social networks. With regard to the vaccine for COVID-19, different anti-vaccine narratives are being created and can have critical consequences when adopted by large population groups. This paper considers a network-based population model and five vaccination strategies varying the proportion of the population that has received the vaccine. Considering that individuals who share anti-vaccination views will refuse a vaccine, the research quantifies the burden anti-vaccination narratives ha
Even if you mean well, these statements can do damage, trauma therapists say.
It takes a lot of courage for a loved one to open up to you about a traumatic experience they’ve been through. Trauma can span a range of events like physical or emotional abuse, sexual assault, a car accident, a health crisis, a shooting, a natural disaster or the death of a loved one (just to name a few).
So when a person you care about decides to share their personal story, you want to respond to their pain in the “right” way but it can be hard to know what that is. Often, in trying to be supportive, friends or family inadvertently say something insensitive that backfires and causes hurt instead.